Access to Rights Forum: 120 professionals gathered in Lourdes

The Pyrénées Vallées des Gaves Community of Communes and the Tarbes-Lourdes-Pyrénées Sud CTG organized a forum to improve resident guidance towards support services.

Accès aux droits : les professionnels du territoire réunis à Lourdes pour mieux accompagner les habitants

Mairie de Lourdes

Nearly 120 professionals from about fifty structures participated this Thursday, November 5th, in Lourdes, in the first intra-professional Forum on Access to Rights, organized to better guide residents towards support services.

The Robert Hossein space hosted this event themed « Together to support ». Housing, health, disability, childhood, employment, mobility, digital procedures: faced with the multitude of support systems in the territory, the objective was to ensure that every resident finds the right contact person. The « access to rights » working group of the Global Territorial Conventions (CTG) noted that the missions of each structure would benefit from being better known by users and professionals alike.
Organized by the Pyrénées Vallées des Gaves Community of Communes (CCPVG) and the Tarbes-Lourdes-Pyrénées Sud CTG, with the support of the City of Lourdes, CAF, MSA, CPAM, and the Department of Hautes-Pyrénées, the forum aimed to combat the non-use of rights by strengthening the network between actors and improving user orientation and support.
Thierry Lavit, Mayor of Lourdes, opened the day, highlighting the territory's poverty indicators and the difficulty for citizens to navigate the support network. He paid tribute to the professionals present, encouraging them: « Don't give up. We believe in you and we respect you. »
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"Don't give up. We believe in you and we respect you."

Thierry Lavit · Mayor of Lourdes
Fanny Lonca, cooperation officer for CTG Tarbes-Lourdes-Pyrénées Sud at the City of Lourdes, coordinated the organization, summarizing the ambition: « For professionals to meet, talk, and discover existing systems. The idea was truly to break down service silos. » The choice of Lourdes was natural due to the concentration of offices in the area. The day successfully represented all themes of access to rights, fostering a mix of actors.
Frédérique Loirat, director of the Lorda Socio-Cultural Center, emphasized the usefulness of the meeting for her mediators, who made many contacts. « The objective now is to activate this new network, » she stated.
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"The objective now is to activate this new network."

Frédérique Loirat · Director of CSC Lorda
Marlène Margui, head of the « Cultural Life, Cohesion and Solidarity » department at the City of Lourdes, stressed the importance of fostering cooperation between different sectors and highlighted Lourdes' specificities, such as the language barrier for those with an exile background or the digital divide for the elderly. « Regarding the human aspect, meeting remains central, » she affirmed.
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"Digital is good, but it's so much better when we see each other. On the human question, meeting remains central."

Marlène Margui · City of Lourdes
Lourdes services present included the CCAS (with its director Julie Camacho), the Didier Garnier Health Center (with its coordinator Agnès Duvocelle), the Lorda Socio-Cultural Center (with its director Frédérique Loirat), France Services (with Peggy Beugin), and SIMAJE (represented by its director Marielle Menjou).
For assistance with your procedures in Lourdes, you can contact Espace Carmen Cazenave (22, avenue du Maréchal Joffre) at the following numbers: 05 62 42 54 61 (France Services), 05 62 42 54 08 (CCAS), 05 62 94 31 51 (Youth Citizen Life). SIMAJE can be reached at 05 62 42 85 23 (27, rue de Langelle), by appointment only by phone.
Based on information from the official source: Mairie de Lourdes (09/11/2026)