With nearly 12,000 customer reviews analyzed across more than 20 digital platforms and the observation of 160 establishments, the Millau Grands Causses destination has earned an overall score of 8.8/10. This result reflects the daily commitment of local tourism stakeholders.
E-reputation, which goes beyond mere comments, involves listening to customer expectations, identifying strengths, and areas for improvement. The Millau Grands Causses Tourist Office provides this tool for progress and performance to professionals.
On the occasion of its traditional end-of-season Apéro-Tourisme, the Tourist Office unveiled the winners of its 3rd E-Reputation Trophies, honoring the quality of welcome and tourist experiences in the area. Scores sometimes approach 10/10.
In the Outdoor Hospitality & Chalet Villages category, the average score is 9/10, with Camping Le Taranis leading (9.7/10), followed by Camping Saint-Martin (9.6/10) and Camping Les Prades (9.3/10).
For Hotels, the average stands at 8.4/10, with Hôtel Doussière receiving the highest score (9.7/10), ahead of Château de Creissels (9.1/10) and Hôtel La Capelle (9/10).
Activities & Leisure achieved an excellent average of 9.4/10. Maison des Accompagnateurs stands out with 9.95/10, followed by Horizon Millau (9.94/10) and Millau Aventure & Bateliers du Viaduc (9.8/10).
The Tourist Office itself received a remarkable score of 9.6/10.
